
About this book
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.
- Interpersonal communication
- Self-Help & Practical Interests
- Social, group or collective psychology
- Communication
- Interpersonal Relations
- Case studies
- Psychology & psychiatry
- Bf637.c45 s78 2010
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