Books like The virtual reference desk
More by R. David Lankes
The atlas of new librarianship2011
Digital reference service in the new millennium2000- New Librarianship Field GuideNew Librarianship Field Guide2016
- The Bread & Butter of the InternetThe Bread & Butter of the Internet1996
- Participatory networksParticipatory networks2006
- Virtual reference serviceVirtual reference service2007
Building and maintaining Internet information services1998
Virtual Reference Service from Competencies to Assessment2008
The digital reference research agenda2003
Librarian's Guide to Engaging Families in Learning2021- Forged in WarForged in War2021
New concepts in digital reference2009