Much of the book is a defense of what might be called "boring virtues." These are things like diligence, and persistence. Improving care outcomes doesn’t require genius or cutting edge technology, but competence, and systems that help reduce errors.
About the book
Explores the efforts of physicians to close the gap between best intentions and best performance in the face of insurmountable obstacles, discussing such topics as the ethical considerations of lethal injections, malpractice, and surgical errors.
Better by Atul Gawande, and books like it